Posts in Operations & Sales
Special Edition | CARES Act Resources for Small Businesses

I sat down with my financial planner, Mary Beth Storjohann today to talk about financial relief and resources for small businesses available through the CARES Act.

Today we’re talking about the Economic Injury Disaster Loan (also called EIDL), the Paycheck Protection Program (also called PPP) and the Deferral of Payment of Payroll Taxes.

This is an ever evolving situation right now, so Mary Beth is sharing the current details with us today, April 3rd.

Remember to stay calm, I know things feel stressful right now but there a a variety of options and forms of aid available to all of us. I encourage you to reach out to your CPAs & financial planners to figure out which plans are best for you. And, if you decide to apply for PPP, apply with the bank that you’re currently doing your business banking with.

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146 | Leveraging point of sale systems in a brick & mortar with Biff Ulm, MN Nice Enough

Hey friends, have you ever considered how you could leverage point of sale systems for trend tracking and buying decisions? Biff Ulm, founder of MN Nice Enough came on the podcast today to share how he uses technology to help grow his business and how he relies on the help of sales reps to ensure his store is stocked with products that are a fit for his customers.

Biff has a rich background in the product based business industry and has seen all sides of it including owning his own brick and mortar business, selling eCommerce, doing wholesale, as well as creating his own products. He’s done it all and has a vast wealth of knowledge in this line of business.

In this episode, we talk about everything from the challenges he’s faced from having multiple streams of revenue, what numbers he tracks, how he cultivates wholesale relationships and the importance of studying what bigger brands are doing in their businesses.

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145 | Transitioning From Etsy to Your Own Website With Rebecca Inkrote, Bex Marie

Today’s guest Rebecca Inkrote has a fantastic story that I can’t wait to share with you guys. She gives her insight on the best ways to transition from a third party platform to your own website (plus how to build brand recognition and steps to make it go smooth).

Rebecca got her start in the creative entrepreneur space when she started making soaps as a hobby. It quickly turned into a business that brought her into Facebook groups with other handmade business owners and it was there where she recognized how much she could help entrepreneurs in this space.

As a graphic designer, she was well versed in the areas of technology and found this niche of hers to be an area she could stand out in. In this episode, Rebecca shares how she stumbled into this path, the growing pains one can face when transitioning from a third party platform to their own website and the benefits of having your own eCommerce website.

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141 | Bookkeeping Strategies with Greg Higdon, Grow the Books

Does the thought of bookkeeping make you feel uneasy? I know that for so many creatives, knowing your numbers and doing your bookkeeping can feel a bit overwhelming. That’s why I brought on today’s guest because let’s face it... The reality is that even though numbers aren’t always our favorite, they are essential for knowing your business’ financial health and profitability.

Today you’ll hear from Greg Higdon, founder of Grow the Books, a bookkeeping company for small businesses. Greg helps entrepreneurs with a done for you service but he also helps those who want to DIY to understand what they need to know about reconciling their numbers.

We explore the topic of bookkeeping and how you’ll know when it’s time to outsource this task to someone else. We also talk about what questions you should ask before hiring a bookkeeper, the importance of setting aside time to do your bookkeeping and why sometimes you need to have someone outside of your business looking at the numbers. 

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139 | Letting go of sales reps, employees & downsizing her product line with Kristen Ley, Thimblepress

Happy 2020 friends! For our first episode back in the New Year, my friend Kristen Ley of Thimblepress is back on the show. Kristen was first featured on Episode 4 of Proof to Product back where we talked about how she fell into business backwards and discussed tips on partnerships and collaborations. That episode was recorded back in early 2017 and since then, Kristen has done a lot of soul searching and ridden the waves of transition and upheaval in both her business and personal life.

On today's episode, Kristen bravely shares what she learned from her journey. She talks about why she decided to let go of all her sales reps, say goodbye to 15 employees, downsize her warehouse and office space and discontinue over a hundred SKUs in the Thimblepress line. Kristen not only shares her journey of reevaluating what she wanted to get out of her business, but also how she implemented those changes.

Today's episode is a heartfelt one full of advice, wisdom and encouragement for anyone feeling stuck in their business or worried about the changes they need to make. Friends, remember this is your business. You set the rules and at any time you can decide to go a different way. I hope Kristen's story helps you and I hope you enjoy it.

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138 | Shifting the maker mindset with Genesis Duncan, Graphic Anthology

When we first start our businesses, more often than not, we don’t have the big picture idea of what our brand or business will look like down the road. So many of us embark on this so-called maker’s journey, where we truly discover our strengths, opportunities, and long term vision for our business. Lucky for us, one of our talented Paper Camp alumni, Genesis Duncan of Graphic Anthology, is joining us today on Episode 138 of Proof to Product to share her experience and advice for other makers on the path. 

Based in Portland, Oregon, Genesis started Graphic Anthology in 2010 with just three art prints and an Etsy shop. Almost a decade later, her product line has grown to include a wide range of greeting cards and gift items that focus on joy, simplicity, and strengthening relationships with those you love most.

Today's episode is a powerful one and I know it will resonate with many of you. We talk about how Genesis started her business as a creative outlet and hobby, and why she had to shift her mindset and step into her role and title as an entrepreneur and business owner. Genesis also shares how adding a line of Spanish greeting cards was not only beneficial to her business, but also her personal development.

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137 | How I juggle day to day work & family life with Katie Hunt

Hey Friends, in episode 136 I walked you through how I do my annual strategic planning for the business. I got into the weeds sharing what reports I look at, how I analyze that data and then how I schedule things out to ensure that I’m not overloading myself, my team or my family with my grand plans! Ha!

Now that we’ve covered the question about big-picture planning, I want to circle back on the requests I received to share how I manage my day to day flow of family life & business life. For episode 137, I'm sharing what my day to day looks like with four young children (currently ages 3 to 9 years old), a growing business and an active family life.

I talk about strategies I use to make my shortened workdays more productive including batching tasks, delegating more and not checking my email a million times a day. And, the biggest tip I can offer is to remain flexible -- because my day to day is constantly changing and I'm guessing yours is too. What works for me now, wouldn't have worked a few years ago and may not work for us one year from now. But, give yourself space and permission to make changes as you go.

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136 | How I do my annual strategy planning with Katie Hunt

Hey friends, I have been getting a lot of requests from people curious about how I map out my annual plan for the business, and how I work my family schedule into that. I’m going to be honest, balancing a busy family schedule and a very busy business schedule can be hard. There's a number of things that I need to consider and weigh in on when I'm making decisions in my business. And that really ties into how I plan my year because I don't want to overload myself with too many things, only to do all of them less than stellar. I want to do my best at everything.

In this episode, I get granular about how I do my big picture, strategic planning each year for my business so that I'm not overloading myself, my team or my family. I talk about what reports I look at, how I analyze what's working and what's not working to decide which programs, products and services we'll offer the following year.

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135 | The economics of selling products with Michelle Loretta, Sage Wedding Pros

Remember your high-school economics class? Okay good, because today’s episode is going to be nothing like that. Today we’re making numbers, margins, pricing and market metrics fun with Michelle Loretta, a business consultant, financial strategist and founder of Sage Wedding Pros. Before launching her own business, Michelle worked as an accountant for Deloitte, sales and marketing manager for DDLA and merchandiser for Coach. Since then, she’s applied her corporate and entrepreneurial expertise to wedding businesses worldwide and launched herself onto the live-event space as a frequent speaker at professional conferences. 

Through Sage Wedding Pros, Michelle also produces her own next-level summit known as The Be Sage Conference. I have had the privilege of attending twice, once as a speaker, and it truly is an amazing program. For those of you who don’t want to miss it, Michelle’s next conference is coming up in Austin in February of 2020. 

On today’s episode, Michelle and I talk about business planning, the economics of selling products and how financial decisions in your business affect your operational plans. Promise, whether you’re creative or business minded, this episode will inspire you to start drafting all of your next big business plans. 

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132 | Creating great photos & social media content with Alisha Cohen, LISH Creative

Today we’re lucky to have Alisha Cohen on Episode 132 of Proof to Product. Alisha is the founder and creative director of LISH Creative, a content agency for vibrant lifestyle and hospitality brands. Alisha took the leap to found her company in 2016 when she realized she had to leave agency life to break out on her own. Since then, Alisha and her team have created content for some of the world's leading brands including Nickelodeon, Nestle, General Mills, Facebook, Dunkin' Donuts, Delta Airlines, and Benefits Cosmetics. 

On today's episode, Alisha shares her start up story and how she grew her business through determination and grit. She tells us how she taught herself to take professional photos using just her iphone and to create engaging content for social media. Alisha and I also talk about tips for preparing for photo shoots, the importance of having a shot list and helpful photo editing apps. We dive into what’s working and not working on social media today, how Alisha has now moved from having an in person team to a virtual team and all of the challenges that go along with that. 

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131 | Deciding what to delegate with Katie Hunt

It’s just you and me today on a special mini episode of Proof to Product! This week, I want to talk to you about delegating. There comes a time in most businesses where you are going to want to start hiring a team. For some of us, we hit a wall, we start to realize we're overwhelmed, and we just simply cannot do it all. If you want your business to grow, delegating is a key skill that I want you to have. So I recently did a free master class about delegating where I identified four steps to figuring out what you need to delegate. I realize not everyone is able to watch masterclasses, so I want to run through some of these strategies today on the podcast. Now, the master class covers these in more depth and I'll show you examples, but for today, let's run through the key points on Episode 131! 

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130 | Balancing a Brick & Mortar Shop and Wholesale Line with Meg Sutton of Belle & Union

Are you ready for round two? Because we are! This is the second of two special episodes this week, featuring Paper Camp alumni who are taking us behind the scenes of what it’s like to run a manufacturing business and brick and mortar retail shops simultaneously. Tuesday, on Episode 129 we heard from the Los-Angeles based, Katie Wilson. Now today, on Episode 130, I’m sitting down with Meg Sutton, the founder of Belle & Union, based in San Antonio Texas.

Meg first shared her startup story back on Episode 7. If you’re curious about how Meg launched Belle & Union and the motivation behind her products, definitely head back to give that episode a listen. Today we’re diving even deeper into Meg’s business journey. We’re sitting down to talk about how Meg decided to open her brick & mortar shop, how she layered that into her existing business model, and how she keeps perspective through it all.

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129 | Owning 2 brick & mortar shops and wholesale business with Katie Wilson from Crush, Touch & The Good Twin

This week on Proof to Product we’re bringing you not just one, but TWO episodes with two special Paper Camp Alumni who are sharing what it’s like to run a manufacturing business and brick and mortar retail shops simultaneously. Today on Episode 129, Katie Wilson, founder of The Good Twin, and owner of two Los Angeles-based retail shops, Crush and Touch, returns to the show to share what it’s like to be a buyer, how being a retailer has changed over the years, and how she markets her own wholesale line to other buyers.

You might remember Katie from Episode 6 of Proof to Product where she first shared her startup story with us. If you haven’t heard that episode yet, it’s definitely worth heading back for a listen. Katie’s had an amazing business journey, and over the years, she has been a contributor to many tradeshow recap episodes, a frequent speaker at our Paper Camp conference and an incredible mentor to many in our industry. We’re thrilled to have Katie back today to share more of her experience and we hope you take away some great nuggets of advice. Coming up tomorrow, Episode 130 with Meg Sutton of Belle & Union.

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128 | Utilizing an Ambassador Program with Danielle Nagel of Dazey LA

Being a product based business owner takes a lot of creativity on all fronts- in your designs, in operations, your marketing and how your reach people and tell your story. Now there are so many different platforms and technologies it can be hard to know where to start or which platform to choose. On today’s Proof to Product episode with Dani Nagel, the founder of Dazey LA, we sit down to talk about the importance of finding platforms that work best for your creativity and that start your kind of conversation. 

Dani founded Dazey LA as a fashion brand focused on empowering women through conversation and community. She intentionally built a business that supports her personal values. Each design is hand drawn by Dani and then manufactured to order in Los Angeles, California. 

On today's episode Dani and I talk about how her corporate and startup experience shaped her business perspective. We discuss sustainability, community building, and how Dani built Dazey LA from the ground up. Dani talks about how transparency and showing behind the scenes processes of her marketing and product development has helped her business. And we dive into Dazey LA's ambassador program, which tools they use, how they structure it, and how it has helped them build the retail side of their business. 

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127 | How I moved our team's emails & drive files to a new domain in under an hour with Katie Hunt

If you were following our rebrand earlier this year, you probably remember that there were two technical pieces that really scared me as we were rolling out the rebrand. 

The first was switching over our Instagram handles and making sure that we were keeping our larger account as our primary account for Proof to Product going forward.   You can hear how I did that here on a past podcast episode.

The second thing was switching over our email accounts. And I don't know why this made me so nervous. I think it was because we were on the Google platform and we had so many files in Google Drive -- calendars, files, etc. I felt like it wasn't just switching the emails, it was also making sure all of those files migrated over to wherever we needed it to go. I basically wanted everything packaged all nicely under our new Proof to Product domain.

After several months of dragging my feet, I made the switch in two phases..  I did it myself in Google Suites and it took me less than an hour. I was pleasantly surprised with how simple the process was, so I want to share the steps with you here:

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126 | Knowing you’re enough with Kelly Higdon of Calibrate Your Year

A few weeks ago I posted a poll on Instagram asking how many people out there were also feeling pulled  in too many directions. More than 50 responses came in, 100% agreeing they felt overwhelmed and overscheduled. It might be the time of year, it might be the season of business, but I think we can all agree we need to find a way to create some blank space on the calendar. To handle this situation,  I asked my friend Kelly Higdon of Calibrate Your Year to join me on Episode 126 of Proof to Product. 

For some background, Kelly is a former psychotherapist turned business coach who helps entrepreneurs grow their business without the soul suck. She believes that a successful business is one that contributes to a happier life and when she isn't working, she's traveling with her family, dabbling in art and listening to live music.

On today’s episode, Kelly and I talk about burnout. We talk about knowing you're enough within your business, and Kelly share how she manages to block off over 200 days a year for rest and family time. Yep… you read that right… 200!!!

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125 | Moving from wholesale to licensing with Erin McManness of Paper Raven Co.

As product-based business owners and entrepreneurs, so many of us are under constant pressure to juggle the design and operations sides of our businesses. It can be hard to focus on both moving product and creating the designs for that product, especially when we’re juggling online, wholesale and licensing accounts. Turns out, you don’t always have to do it all. Today’s Proof to Product guest, Erin McManness, is a Paper Camp alumni who’s lived every side of the business and decided to stick to the parts that are most fulfilling for her. I’m excited for you to hear her story. 

Erin is an illustrator working in Atlanta, Georgia. She's been freelancing full time for five years under her brand Paper Raven Co., which started as a small greeting card line and now includes licensing for an assortment of cards, gifts, fabrics, and home décor. Erin incorporates her values and love for the environment in her work by printing all of her cards on 100% recycled paper in the United States. She also donates $1 from every sale to her reforestation partner, One Tree Planted. Over the course of her career, Erin has collaborated on projects with companies like Macy's, Target, Trader Joe's, Publix, and Aldi. In October, she's releasing her second book, The Art Starts In The Heart: An Inspirational Guide To Making Meaningful Art.

On Episode 125, Erin and I sit down to cover all of the above. We talk about how Erin has built the licensing arm of her business, the pros, and cons of flat rate and royalty payments and why she's made the decision to ramp up her licensing arm and slow down on the wholesale side. We also talk about Erin's new book, so enjoy!

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121 | The Joy of Missing Out with Tonya Dalton

Do you ever sit down at the end of a long day of work, after checking box after box off your to-do list and still think, wow, I have so many more things I should get done. This feeling of overwhelm is common for small business owners and mompreneurs alike and it’s the reason today’s guest, Tonya Dalton, was inspired to write her new book, The Joy of Missing Out. 

You may remember Tonya from Episode 26 of Proof to Product, where she shared her start-up story of founding inkWELL Press and how she built systems and processes for both work and home. Since then, Tonya has been featured on Real Simple, Entrepreneur, Inc., Apartment Therapy, Lauren Conrad, and HGTV. In 2019, Tonya received the  Enterprising Woman of the Year Award and was named North Carolina's Female Entrepreneur to Watch by The Ladders. Tonya is truly a productivity expert and has made it her mission to help other women reduce and remove the overwhelm in their lives through her inkWELL Press products, liveWELL Method Course, Productivity Podcast, and book that comes out October 1st. 

On today's episode, Tonya takes us behind the scenes of The Joy of Missing Out. She shares her motivations for writing the book, why she chose to weave stories in as lessons, and the power of saying yes and no. I also discuss a personal story of my own that Tonya shares in her book. If you’re looking for ways to reduce overwhelm in your life and carve out more time for the things that matter most, this one's for you!

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