Rhonda Warren is the owner of Color Box Design & Letterpress, a letterpress studio located in Dallas Texas. Rhonda has a multi-faceted business. She has a line of paper goods that she sells to both the retail and wholesale markets; as well as a bustling custom invitation arm through which she creates wedding invitations, corporate event invitations and everything in between.

On today’s episode, Rhonda jokes that she accidentally started this business that is still going strong after 13 years. She shares details about the custom side of her business and why relationships with local vendors and word of mouth referrals make up almost 70% of her business. Rhonda also shares information about her team – how she knew it was time to hire, everyone’s roles and why she wished she had hired sooner.

Suann Song is a graphic designer and founder of Appointed, an American-made brand of carefully designed desktop products that make utility look luxurious. Prior to starting Appointed, Suann conducted an exhaustive but unsuccessful search when she tried to find refined and well-made desktop products that are manufactured in the US, so she decided to create her own. In March 2015, Suann launched Appointed through a kickstarter campaign reaching her goal of $25,000 dollars in the first five days.  

On today’s episode, Suann is sharing what it was like to launch a brand and product line through Kickstarter.  She’s also sharing some behind the scenes info on why she’s redesigning the Appointed website and what that process has looked like.  Suann also reminds us that relationships and fresh product are at the core of a successful product based business.

Jessica McSweeney is the owner of Little Well Paper Co, a letterpress greeting card company aimed at celebrating and deepening the connections between loved ones. Prior to starting Little Well she taught herself calligraphy and offered wedding calligraphy and invitation services. Jessica’s calligraphy work has been featured in The Knot, Southern Weddings Magazine, and Once Wed. Jess attended Paper Camp in fall 2016 when Little Well was just a spark of an idea, and she launched to the retail and wholesale markets in fall 2017.

On today’s episode we’re talking about shifting from a service based business to a product based business, her vision for Little Well Paper Co., and why relationships are critical to building a successful business.

TSBC Alums Laura Hooper Leader and Alyssa Bobbett of Laura Hooper Calligraphy have served clients with hand calligraphy and stationery needs for weddings, showers events & more since 2002. These sisters have grown a dynamic business that includes their custom work, ready made product, calligraphy kits, offer in person and online educational programs and these girls wrote a book last year.

On today’s episode we’re talking about their business model including their process for adding new revenue streams. We dove deep into their custom work regarding pricing and how they’ve set better boundaries to provide a better experience for their customers. And, we talked about their strategies and goals for engaging with their 318k instagram followers! A little side note here — but they aren’t happy with the IG algorithm changes either!